Cancellation & Refund of Kanha Booking

Safari Booking cancellation policy

Cancellation Policy for Buffer Zones in Madhya Pradesh Kanha National Park

Cancellation More Than 30 Days Before the Safari Date: 25% of the amount will be charged.
Cancellation Between 29 to 15 Days Before the Safari Date: 40% of the amount will be charged.
Cancellation Between 7 to 14 days prior to arrival: 50% of the tour cost.
Cancellation Between 2 to 6 days prior to arrival: 60% of the tour cost.
Less than 48 hours or no show: No refund.

Cancellation Policy for Core Zones in Madhya Pradesh Kanha National park

Cancellation 2 Days Before the Safari Date: A fee of INR 3500 will be charged.
Cancellation Within 48 Hours Prior to the Safari Date: 100% of the amount will be charged.

Hotel/Package Cancellation Policy:

30 days prior to arrival - 20% of the tour cost. (excluding Gypsy,Canter safari Cost).
15 days to 29 days prior to arrival - 30% of the tour cost. (excluding Gypsy,Canter safari Cost).
07 days to 14 days prior to arrival - 40 % of the tour cost. (excluding Gypsy,Canter Safari Cost).
02 days to 06 days prior to arrival - 50% of the tour cost. (excluding Gypsy,Canter Safari Cost).
Less than 48 hours or no show - NO REFUND.

If you’re cancelling or postponing your trip to Kanha due to some unavoidable reasons, then we request our guests to inform us in writing. The cancellation charges will apply from the day we receive your cancellation request in writing. To know the cancellation refund of your tour, you can see the policy below:

30 days before arrival – 10% of the tour cost will be charged.
15–29 days before arrival – 30% of the tour cost will be charged.
7–14 days before arrival – 40% of the tour cost will be charged.
2–6 days before arrival – 50% of the tour cost will be charged.
Less than 48 hours or no show – No refund will be provided.

Important Points to Note:

For bookings of 3 persons, 1 room will be provided with an extra mattress.
Any changes in government taxes, hotel tariffs, or safari fees will be communicated to you by email or phone. We will inform the tourists about the changes before their travel date so they can plan accordingly.
When you pay the safari amount on our site, we require the tourists to wait for 24 hours. We take this time to confirm the bookings and to generate the permit and vouchers. When you make a booking and pay the amount, it may still fail due to technical errors or the unavailability of seats. In such cases, the whole amount will be refunded to the guests in their bank accounts.
Peak season bookings (Holi, Diwali, Christmas, New Year, etc.) have separate cancellation rules. We share those rules with the guests at the time of booking. If they make a booking for that time, then the cancellation policy is shared with them.
Hotels and resorts may also have their own cancellation policies for the bookings. We share those policies and inform the guests about them when it is required.

Liabilities and Limitations:

Any hike in permit fees, taxes, fuel costs, or guide charges by the Government of India will be charged separately.
Circumstances like force majeure events, strikes, weather issues, overbooking, or entry restrictions may arise. While we will do our best to provide alternatives, we cannot be held responsible for refunds or compensation in such cases.

Jurisdiction:

In case of any disputes, the matter will fall under the exclusive jurisdiction of the courts in New Delhi.

Cancellation Policy